This 3-hour live-online employee representatives open course provides reps with an overview of their role, explores the benefits of consultation, and develops key skills and knowledge to maximise the effectiveness of the role in a way that not only benefits the reps themselves, but all parties (employees, management, the business/organisation).
Open course dates:
- 21 January 2025 (9.30am – 12.30pm)
- 26 March 2025 (1.00pm – 4.00pm)
If your reps can’t attend on the dates listed above, you have four or more reps in your business, or you require specific content – TUPE, redundancy etc, take a look at our in-house face-to-face or live-online employee representative training sessions.
What does the course cover?
Understanding the role
- Introduction and overview of consultative bodies and the legislative framework
- The difference between communication, consultation and negotiation
- The purpose of consultation
- The benefits of consultation for the company and the employees
Developing your skills
- What makes a good representative?
- Boundaries and etiquette
- Effective questioning skills
- Influencing Skills
Successful representation
- Gathering and presenting employee views
- Giving employees feedback after meetings
- Constructive and solution focussed feedback
- The Change Curve
- Scenarios
Who should attend?
This workshop is suitable for newly elected or potential reps but can also act as a refresher for existing reps who want to be more effective in their role. The course content is applicable for reps from all business and sectors.
The technical ‘bit’
This is an online course, so attendees will need a stable internet connection, access to a webcam and audio.
After the checkout process is completed, joining instructions will be emailed.
If you are unable to make an online payment via credit or debit card, please contact us and we can arrange for an invoice to be sent.
Why choose Jaluch?
Jaluch has been supporting organisations set up, manage and train employee representatives for over 20 years. From tea bags to whisky production, hotels, car manufacture, call centres, banks and care homes… Jaluch has trained employee representatives of every shape, size, age and nationality in every conceivable organisation!
If you want to provide your reps with training that has impact and that builds skills and confidence, then you have come to the right place.
Reviews
There are no reviews yet.